UST, a leading digital transformation solutions company, has launched its groundbreaking ‘UST Retail GenAI platform’ at the London Innovation Lab. The platform, inaugurated by Steve Rempel, SVP & International CIO at Walgreens Boots Alliance, aims to transform retail operations through the power of Generative AI.
Steve Rempel shared valuable insights on the critical success factors for adopting GenAI, emphasizing the importance of building trust and making strategic investments. Prior to the inauguration, UST CEO Krishna Sudheendra highlighted the company’s commitment to championing GenAI adoption, including an in-house program to train 25,000 employees on the technology.
According to research, AI has the potential to unlock immense economic value for the retail industry, estimated between $400 billion and $660 billion. However, few companies have fully realized its potential. Developed by UST’s technology and industry experts, the UST Retail GenAI Platform combines established business models with key GenAI capabilities to revolutionize retail practices.
The platform empowers larger business teams to explore GenAI-led investments in various retail scenarios. By mapping the alignment between GenAI and business capabilities, the platform enables more effective decision-making. Retailers can safely and swiftly pilot GenAI-driven solutions, test different scenarios and outcomes, accelerate innovation, and optimize operations. Additionally, the platform offers scenario cards to help retailers conceptualize and plan their AI strategies.
“At UST, we’ve partnered with six of the world’s top ten retailers, transforming their businesses,” said Krishna Sudheendra, Chief Executive Officer of UST. “While AI is already transforming retail operations, we need to unlock its full potential. The UST Retail GenAI Platform offers a structured approach for exploring generative AI scenarios, marking a significant milestone in our mission to revolutionize retail operations through the power of generative AI.
The benefits of investing in digital transformation and AI were echoed in a recent survey commissioned by UST. Respondents cited building resilience, increasing profitability, and improving sustainability as key outcomes of technological advancements within their businesses. UST AlphaAI, the company’s consolidated AI offerings, aims to enhance business agility, streamline operations, and accelerate digital transformation journeys.
